Tenant Satisfaction Survey

We hope our website has answered any questions you may have about our supported living, retirement community and assistive technology services, but if there is anything else you’d like to ask, please contact us.

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In your experience, how satisfied are you with how well your landlord and their operatives have performed in the following areas:
Overall satisfaction

Satisfaction with repairs

Satisfaction with time taken to complete most recent repair

Satisfaction that the home is well maintained

Satisfaction that the home is safe

Satisfaction that the landlord listens to tenant views and acts upon them

Satisfaction that the landlord keeps tenants informed about things that matter to them

Agreement that the landlord treats tenants fairly and with respect

Satisfaction with the landlord's approach to handling complaints

Satisfaction that the landlord keeps communal areas clean and well maintained

Satisfaction that the landlord makes a positive contribution to neighbourhoods

Satisfaction with the landlord's approach to handling anti-social behaviour